Once your claim has been lodged with your insurance company the process of getting your property repaired begins.
Your insurance company will notify us of your claim and provide contact information.
Your claim information will be filed in to our system and you will be contacted by our office within the hour.
Our estimator will be allocated to inspect and report on the damage cause and quote on the repairs required at your property. Our estimators will contact you to book a suitable time that is convenient for you to carry out the inspection in a timely manner.
If your claim meets the guidelines of your PDS with your insurer , and they are happy to award the job to us. We will immediately proceed with the repairs with your permission with contracts exchanged and signed
If your claim does not meet the guidelines of your PDS or is above our approval, a copy of the supervisors report will be sent to your insurer.